COMMUNITY AND LOYALTY FOR HOSPITALITY

Your guests. Your community. Your welcome.

Doorman is community building for hospitality. Two ways to bring people closer to your venue: a private community with member passes and access management, or a neighbourhood pass where regular guests collect points.

HOW DOORMAN WORKS

One current view, from application to door.

Three examples with fictional details. These show existing actions, not a public admin area.

01

Review an application

Managers review the same application and see how many approvals are still needed. Decisions stay in one place instead of scattered messages.

Example view · Approvals

Approvals

Alex de Vries

Under review
2/3 approvals
ApproveReject
02

Check at the door

Scan the current pass and see whether entry is allowed, including approved guests. Staff know exactly how many people may enter.

Example view · Door check

Entry approved

Alex de Vries · Nº 1002

Approved guests+2

May enter with 3 people

03

Manage a pass

See a member’s status and pause or revoke the pass if needed. The next scan follows its current status.

Example view · Passes

Nº 1002 · Member

Alex de Vries

Active
PauseRevoke
See an example pass

PRODUCT TOUR

From application to door.

See how an application is reviewed, a sample pass is shown and access is checked. Details are fictional.

This QR does not grant entry.

THE BACKGROUND

Built with hospitality in mind.

Social Roots has over a decade of experience in hospitality marketing, brands and communities. This work informs Doorman, created for venues that want to manage their members and access themselves.

This describes the makers’ sector experience, not a measured Doorman result.

01 / PRIVATE COMMUNITY

Build a community that belongs at your venue.

For private clubs and venues with their own door policy. Let your team decide together who joins, issue branded member passes and keep access up to date.

Gasten tonen hun digitale pas bij de entree van een club
Een hostess verwelkomt gasten in een restaurant
01 / ORGANISE MEMBERS

Private member club

Who belongs? Let your team review applications together and issue passes to approved members.

Applications, approvals and passes in one place.

02 / MANAGE ACCESS

Club nights and door policy

Who may enter tonight, and with how many guests?

Check current pass status and approved guests at the door.

02 / LOYALTY

Een gast presenteert een telefoon bij het afrekenen

Loyalty · neighbourhood pass and points

A neighbourhood pass for returning guests.

Not every guest needs private club membership. With the neighbourhood pass you recognise and reward regulars: they collect points with their own QR, you manage rewards and stamp cards in a simple environment. We set up the connection with your POS together with you.

  • Points, rewards and stamp cards per venue
  • The separate loyalty QR never grants entry
  • POS connection arranged per venue

GOOD TO KNOW

A loyalty scan never opens the door.

Access and loyalty have separate QR codes. The door scanner checks the access pass; staff use the separate loyalty QR for points and rewards.

Pricing

Clear pricing for access.

The pricing tiers below cover access and member management. Loyalty with the neighbourhood pass is a separate module with its own proposal.

BASE PER VENUE

€300per month

Up to 100 active members.

  • Applications and approvals
  • Branded digital member passes
  • Door checks with the app

THEN: EXTRA MEMBERS

These are not separate subscriptions. The monthly total is the base fee plus the members in each additional band.

101–500 members
+ €2 per additional member per month
501–1000 members
+ €1 per additional member per month

More than 1000 members? Pricing by agreement.

How the total adds up

Illustrative monthly totals for one venue, before discounts.

100 members

€300

per month excl. VAT

250 members

€600

per month excl. VAT

500 members

€1,100

per month excl. VAT

750 members

€1,350

per month excl. VAT

1000 members

€1,600

per month excl. VAT

Examples based on the published bands. The final count and billing process have not been technically confirmed.

Estimate your monthly price

Access and member management · one venue · per month excl. VAT

Estimate based on the published bands. Final counting and billing are not confirmed; discounts and other costs are not included.

Base fee, up to 100 members
€300
Monthly total€300

per month excl. VAT

Request a demo

Terms and counting

Pay annually and get one month free: twelve months of Doorman for the price of eleven.

Running two venues? Get 10% off the first venue and 20% off the second.

Access and member management only. Prices excl. VAT; final terms are agreed in the order. Loyalty is not included.

The draft terms count a pass active on the last day of the calendar month as a billable member; paused and revoked passes do not count. This rule is not yet final.

One-off costs, hardware, installation and the scope of support have not been confirmed as price terms. Discuss them in the quote.

SEPARATE: LOYALTY

Loyalty has its own proposal, tailored to your venue. Ask about it in the demo.

Request a demo

PRACTICAL QUESTIONS

Good to know.

How is Doorman set up?

A manager can manage the application link, approvals, team roles and passes in Doorman. A fixed setup time or included onboarding service has not been confirmed.

What equipment is needed at the door?

Door staff can use a device camera in the scan view. A USB or Bluetooth scanner in keyboard mode can also send codes to this view; check specific equipment for your setup.

Which integrations are available?

Doorman can read a QR code from a keyboard-mode scanner and has a separate endpoint for a door terminal. No active integration with a specific POS has been confirmed.

Do members need to install an app?

No. Members can open their personal digital pass through a link on their phone. Adding it to the home screen is optional; a wallet pass is not confirmed as available.

What if a member’s phone is flat?

They cannot show the QR code on that phone. No automatic alternative entry method has been confirmed; agree on a procedure with your door team beforehand.

What happens if the connection fails?

The scan view requests the current pass status when checking entry. If that check fails, entry is not confirmed. Offline entry is not a confirmed workflow.

LET’S TALK

What community suits your venue?

Request a demo of private membership and access, or of the neighbourhood pass with points and rewards. We will show you both sides.

hello@meetdoorman.com

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